NAIROBI, Kenya, November 14 – Cabinet Secretary Mercy Wanjau says Kenyans can now access more than 14,000 government services on the eCitizen platform.
She made the announcement during a meeting with chief secretaries, CEOs, and board chairs of 17 state agencies over compliance with the presidential directive on onboarding services on eCitizen.
Wanjau said the government has so far identified about 2,000 cases that are being added to the platform.
The cabinet secretary said the move was part of the government's efforts to strengthen service delivery to Kenyans and asked them to provide input on the digitization of government services.
“You can now procure government services wherever you are and get them within the given deadline,” Wanjau said, urging Kenyans to provide their input on the digitalization of government services.
“This is still a work in progress and we continue to encourage feedback from our users in order to improve our service delivery and respond to special circumstances that may exist while providing certain types of services. Masu.”
She said that through cooperation, governments would be able to increase revenue and transparency in public services.
Se added that the introduction of government services has contributed positively to the country's revenue generation.
Meanwhile, Immigration Chief Secretary Julius Bitok said he is working with various state agencies to fast-track progress so that all government services can be implemented on e-Citizen by December 31st.
He called on national institutions such as the Kenya Revenue Authority, Kenya Bureau of Standards and Kenya Power to use this period to address complexities that are slowing the integration of services into the system.
“As we rolled out this process, we initially exempted some services such as Kenya Power, KEBS and Hustler Fund due to complexity to give us time to integrate the system. We are pleased to announce that we have agreed to cooperate in providing a full range of services to e-citizens by date,” he added.
On June 30, during the announcement of government services on eCitizen, President William Ruto directed all state agencies to move their services online by the end of the year and use 222222 as the official pay slip .
