Kim Halbich, President of the Saint Vincent and the Grenadines Hotel and Tourism Association, said that as the island prepares to move into the next phase of growth in the tourism sector, stakeholders are working in a variety of ways to provide a higher standard of service. He said he needed to make an effort. To promote new technology.
Speaking at the 2024 Tourism Provincial Conference, Mr. Halvich said he was excited that St. Vincent and the Grenadines was moving into its next phase of growth, welcoming the arrival of a major hotel brand and doubling its room inventory. Ta. She said SVG as a nation must rise up to meet this enormous challenge that will change the lives, livelihoods, infrastructure and very way of life of the people of Vincent.
“We may have to catch more fish, plant more crops, make more friends, upgrade our cars, work late into the night, and sometimes work double shifts.”
Halvich said that as St. Vincent and the Grenadines prepares to welcome year-round guests from different segments of the market, everyone will need higher service standards, more targeted training, and enforcement of rules and regulations. , said they need to improve their capabilities in areas such as quality assurance and night and 24-hour service provision. Time service, all site management and maintenance, time safe public transport, including nights, Sundays and public holidays.
Halvich also emphasized the need to introduce automated electronic services, saying the days of having to queue to buy revenue stamps are over.
