NCR Voicesfirst quarter of income The results highlight the strength of customer conversions to commerce platforms; growth with digital banking and The introduction of self-checkout technology to streamline customer interactions, especially in retail.
CEO david wilkinson In a conference call with analysts on Thursday (May 9), the company said customers are increasingly converting to the platform. and currently has approximately 61,000 retail and restaurant platform sites, representing 18% of NCR Voyix's total customer sites. Management said in a conference call that connectivity to the platform will help customer companies improve their digital capabilities, such as payments and marketing capabilities.
Within the restaurant industry, the company signed over 230 new customers and increased its platform and payment sites. each 6% and 26% (per year) earnings report. Annual recurring revenue increased 5% to $554 million.
Within the retail sector, the company signed over 50 additional customers. ARR here increases by 5%, a little more 1 billion dollars.
Growth of digital banking
Mr Wilkinson said registered users in the digital banking division grew by 5% to more than 28.5 million.Segment ARR increased by his 7% to $539 million as the number of active users increased by his 3% YoY comparison 19.7 million people. Average revenue per user increased by 4% from a year ago to $27.63.
“Currently, 13 of the 15 largest retail banks in the United States use our digital-first platform,” Wilkinson said in his remarks.
Describing self-checkout, Wilkinson said on the conference call that the solution “provides a seamless checkout experience for both new and existing retail customers.” Retailers continue to focus on improving the guest experience and introducing operational efficiencies in the face of a challenging labor market, which will contribute to improved performance in the retail sector.
CFO brian webb walsh the company said I am affirming The outlook for the current fiscal year is in the range of $3.6 billion to $3.7 billion.
Shares were flat at the start of trading Thursday.
During the Q&A, Mr. Wilkinson said, Said “For us, self-checkout is truly a total solution. We follow consumer trends such as: consumer Looking for different ways to check out.and many of them … Automatic checkout.Whether it's in the form of a standard self-checkout that you're familiar with from a mobile device, kiosk, or appliance perspective. it is sitting A major grocery chain or large large store. Therefore, demand will continue. ”
Asked about software momentum on the conference call, Wilkinson said software growth should be similar to what has been seen in the past few quarters as the company monetizes its customer installed base. Software and services revenue was $666 million, up 2% year over year.
